Feedback, Complaints or Problems

Regarding the Civilization 5 Mega Trainer 1.0.1.348

I just downloaded this today and it repeatedly crashes on execution.

Specifically, when I run it I get a pop-up window telling me Windows 7 is configuring PureHD (no idea what this is BTW), when that window closes the trainer momentarily flashes on the screen then I get another popup windows (from the trainer itself I think) telling me that the 'Civilization 5 Trainer has stopped working' with a close the program button.

Any idea what is going on?

www.cheathappens.com/trainer_troubleshooting.asp

I've already been through the trouble shooting page, and done all of the suggestions etc. Nothing helps.

Your other trainers work fine, it's just this one that's crashing. As the trainer text file says, I run the trainer first, but the trainer crashes before I can even get to the point of running the game. And, I'm still wondering why immediately after executing the trainer, that window popup message that shows Windows configuring PureHD shows up before the trainers crash message pops up.

And, yes, it's the right version trainer. I've been using CH trainers for several years, and this is the first time this kind of problem has cropped up.

I need a little more specific help than your trouble-shooting page provides.


I just noticed your signature, so I'm also curious why the "h4x0r = Jose Francisco Sanchez Romero
Download your FREE h4x0r trainers here!" link is there when your trouble shooting page makes it pretty clear that that is a 'bad' idea?



[Edited by Coasty, 7/27/2011 7:45:13 PM]

If you check the link more you will see its sarcasm.

As for the trainer crashing I have no idea, have you tried to clear your browser cache and temporary files and try to download again?

Or you can uninstall PureHD (im guessing its the corel one).

PureHD could be using other codecs to produce sound to an HD output, and it could be conflicting with the trainer.



[Edited by DABhand, 7/28/2011 1:41:59 AM]

I was able to download your personalized trainer and use it with no problem. Disable/uninstall all AV, fireall and other security software before downloading trainer. Install the combined community codec pack. right click and run trainer as admin. Do a "clean boot" and see what might be interfering with the trainer.

Do not expect all trainers to work the same. We switch out security templates all the time and 1 trainer out of 500 might cause a conflict with another app or security program.

Your note got me to thinking, and the result led to the trainer working. Here's an explanation of what I found for those who might have this same problem in the future.

To start with, until I encountered this problem I had never heard of PureHD, much less knew that it had ever been installed. I ran RegEdit, did a thorough search, and found over 500 references to PureHD in the registry. After looking through those registry entries I found that they all referred back to two installations, one by a Ulead product I hadn't used in 3 years, and to Corel Paintshop Pro X3. More examination led to my conclusion that Corel installed PureHD support because it found PureHD on the system at time of installation. At that, the Corel info in the registry was for a version of PaintShop that was completely out of date. So, after deleting the two C: folders that had installation files for PureHD, doing several registry cleaner runs, and finally a couple of manual registry deletions, PureHD was wiped off the hard disk, out of the registry, and the trainer worked.

One thing to note here, all of the PureHD registry entries were registry entries left in place after my original uninstalls of the Ulead and Corel products well over a year ago using the Windows based program uninstall utility. This was shortly before I switched over to using Revo Uninstaller Pro. Just to test things out today, I reinstalled the Ulead and Paint Shop programs, ran them a few times, and checked the registry. All of the registry entries for PureHD were back in the registry. I then uninstalled both programs and checked the registry. This time around, after uninstallation all of the registry entries and disk based files for PureHD were gone.

Moral of this story... DO NOT use the default Windows program uninstaller utility to uninstall programs. Your system, registry and hard disk, will be positively littered with left-over pieces of the un-installed program. While this shows that the Windows uninstaller utility by itself is not very good, the real problem lies with the installed programs software, i.e. the programs own un-install routines are poorly written and don't bother to make even a pretense of removing everything they install. So the real problem here lies with Ulead and Corel.

Do yourself a favor and get a good quality after-market install/uninstall utility.

By the way, for you World of Warcraft players (especially long term ones) during the process of doing all of this today I found well over 20 gigabytes of leftover, totally unused, WoW files on my C: partition. All of it was mostly leftovers from various patches and updates that can be safely deleted as the game only uses it once to update itself. Sheesh, talk about file pollution!!!!

P.S. I checked out that link and saw what you mean. I think you were guilty of a massive case of understatement when you said 'sarcasm'.

Thanks for the tips, I'm glad you got everything working again.