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Locked Topic  Can't Change my email !!
 
xSnakeyx  posted on Jun 22, 2011 3:57:18 PM - Report post

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Heya there , am new to cheathappens , i only knew the website 2 days ago and after some browsing i registered for a lifetime unlimited membership , but now i can't change my email at all , when i try to do so, it says that the new email is already registered to another account while am sure its not , coz its actually my main email and i only knew ur website 2 days ago. need help please to change it coz its my main email ..
 
DABhand  posted on Jun 22, 2011 4:51:07 PM - Report post

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It is possible of 2 things..

1. You actually were here before and forgot.

2. Before you got the email you want to use someone else used it before you and deleted its use and you picked it up.

 
xSnakeyx  posted on Jun 22, 2011 5:56:57 PM - Report post

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problem is that it says that the email is already registered , but when i logout the forums and press " forgot my password " and write that email it says " the email isn't in our database " so thats very confusing , i mean how can it be already used and not in the database at the same time.
 
DABhand  posted on Jun 22, 2011 8:13:24 PM - Report post

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Ahhh see that answers more

Sounds like a cookie problem, try disabling any anti-spam/spyware program running, clear your browser cookies/cache and try again after each test. I.e. disable anti-spam/spyware then try again, if no luck then try clearing the cookies/cache and try again.

 
xSnakeyx  posted on Jun 22, 2011 8:56:39 PM - Report post

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i did try all of that but still doesnt work at all , i just hope that any admin/moderator can change it manually for me coz this is so important , its my main email which i use for everything , i only used the other email coz i thought that biling info must match user info so i cant keep my father's email here coz i wont be able to check it as i check mine , so please if any mod/admin can do it for me , i would be very thankfull
 
xSnakeyx  posted on Jun 25, 2011 7:03:25 AM - Report post

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I still need help please , i even tryed to change it from another PC and still gettin same messages
 
Nevermore  posted on Jun 26, 2011 7:06:16 AM - Report post

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PM the email to me and I'll take a look.
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