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Computer help, please.
 
Sergeydgr8  posted on Jun 21, 2011 3:50:05 AM - Report post

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quote:
originally posted by DABhand

quote:
originally posted by Sergeydgr8

quote:
originally posted by DABhand

Before booting into windows, press F8 after the BIOS screen to get a set of options, choose safe mode and try there..

He said he tried booting into Windows with Safe mode and VGA mode already.

[Edited by Sergeydgr8, 6/21/2011 3:45:19 AM]

But not with all other USB devices removed.

Safe Mode essentially, if I'm not mistaken, disables all of the USB devices other than the keyboard and mouse.

 
Neo7  posted on Jun 21, 2011 5:28:48 AM - Report post

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If you have Windows Vista or 7 then boot into your Windows installation Disk and use the recovery options to perform System Restore.
 
Sowexly  posted on Jun 21, 2011 7:33:13 AM - Report post

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A friend of mine had this same problem with his computer, he had to use a restore point because his registry was edited by a free AV and it somehow inhibited keyboard and mouse functioning.
 
DABhand  posted on Jun 21, 2011 9:12:42 AM - Report post

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quote:
originally posted by Sergeydgr8

quote:
originally posted by DABhand

quote:
originally posted by Sergeydgr8

quote:
originally posted by DABhand

Before booting into windows, press F8 after the BIOS screen to get a set of options, choose safe mode and try there..

He said he tried booting into Windows with Safe mode and VGA mode already.

[Edited by Sergeydgr8, 6/21/2011 3:45:19 AM]

But not with all other USB devices removed.

Safe Mode essentially, if I'm not mistaken, disables all of the USB devices other than the keyboard and mouse.

Not entirely accurate.

Would be dumb to do that if someone only had a USB mouse and keyboard, how would they use safe mode?

Safe mode especially on vista and 7 will disable more intense hardware but not USB functions.

 
forty-two  posted on Jun 21, 2011 11:15:59 AM - Report post

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Yeah, safe mode without any USB didn't make a difference. It was running XP and the Installation Disk was lost years ago. Can't use a restore point since I can't log in. And the popup that occurs is Windows telling me that something went wrong and it was asking for activation or something like that. In all honesty, I probably will just stick with the linux. All she uses is facebook and email anyways.
 
Neo7  posted on Jun 21, 2011 12:57:57 PM - Report post

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This is perhaps the last ditch effort you could do if none of those are working. This probably won't work as well but it's worth a shot.

You will need a technician computer on the same network as the broken computer (this computer must be Windows XP or higher). You will also need to know either the name of the broken computer (set in Windows itself) or its IP address when turned on.

1. Turn the other computer on. Ensure it is connected to the same network as the computer you will use in step 2 (use a wired connection to ensure this).

2. If you do not know the computer name of the broken computer, open your router's admin panel on the technician computer and get the IP address to it.

3. Once you have the IP address or the name, open command prompt and type this command:
mstsc /v:xxx.xxx.xxx.xxx /console

Where the x's are the broken computer's IP address or it's name.

This will open a remote desktop session with your computer and you'll be allowed to use the keyboard and mouse on the technician computer to operate the broken computer.

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