I want to create an offline key for my trainers. I key in the 25 characters from the offline trainer authentication and it generates a .zip file. When I unzip the file the .key file is 0 bytes. I opened the .key file with notepad and its empty inside.
I tried to generate the key 3 times using 3 different 25-character combinations given from the authentication program but all 3 times are 0 byte keys.
This can happen if other users are creating trainers at the same time the key tool is generating a key. You just have to go through the process until the key is not 0 bytes. It will eventually create a working key and we are looking into the issue.
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