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Download Problems
 
lenchmob  posted on Oct 16, 2010 5:34:05 PM - Report post

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Hi I've tried to download the trainer for Gothic 4 and I can't locate the file where I've told Firefox to place it. I'm using Win7 Home Premium. I've attempted to use the OS search function and it throws me to the internet to look for that particular zip file. Am I missing something, losing my mind or what? Any assistance will be greatly appreciated. This is a first for me as I've had no problems in downloading trainers before.

thanks

 
lenchmob  posted on Oct 16, 2010 7:15:05 PM - Report post

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Since the initial post I've been able to download other items except the trainer. I'm stumped as to what the problem is. Any suggestions will be greatly appreciated.
 
Neo7  posted on Oct 16, 2010 9:20:10 PM - Report post

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Your Anti-Virus is actively blocking trainer as it thinks it is a virus (check your AV log to confirm this). You will have to do one of 3 things (in order from least extreme to most extreme):
1. Add the trainer to it's exception list. This usually works on well made AVs but not always the case nor all AVs have this option. Proceed to option 2 if this does not work

2. Disable the AV temporarily. This will prevent the AV from doing it's job and not deleting the trainer. You can resume the AV after playing. Sometimes an AV cannot be stopped even if disabled (example includes AVG). If that is the case, you have no choice but option 3

3. Completely uninstall your Anti-Virus. Yes it is extreme, but if the above 2 do not work, this is your only option. An Anti-Virus is seen as the computer's "last line of defense" (similar to the human body's immune system) in a secure computer. Keeping Windows as well as your installed programs up to date and not being stupid with a web browser and downloads are what keep a computer secure. If you still want an AV, Microsoft's Security Essentials is the AV that provides the least compatibility issues with CHU's trainers.

 
Aeterna85  posted on Oct 17, 2010 10:18:43 AM - Report post

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I've only had a problem once or twice in downloading trainers from here, and always disabling my antivirus fixes that. I've not had to resort to uninstalling it yet, and I've /never/ had any problems whatsoever in using the torrents, they've always worked beautifully.
 
lenchmob  posted on Oct 17, 2010 11:15:48 AM - Report post

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I appreciate all of the advice and yes I've downloaded trainers here before to with no problems. This is driving me nuts lol.
 
lenchmob  posted on Oct 17, 2010 4:46:09 PM - Report post

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I uninstalled Norton Internet Security and downloaded the trainer for Gothic 4 or so I thought. The download occurs normally as it's supposed yet there's no trainer in my download directory. Any thoughts, ideas or suggestions will be appreciated.
 
PWizard  posted on Oct 17, 2010 5:03:19 PM - Report post

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Use a different browser, lower browser security settings, disable all browser plugins, etc.
 
lenchmob  posted on Oct 18, 2010 9:30:49 AM - Report post

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Thanks for the advice. I switched to IE 8, disabled all of the plug-ins etc, and I disabled Norton Internet Security 2011. I download the trainer and as soon as I extracted everything I saw the *.exe file being deleted. Now I'm dumbfounded I even went so far as to use Mozilla's "Unable to download or save file section" in the hopes of getting this issue resolved. Again thanks to everyone for the advice...
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