Civilization 5 Message Board  

forums.2kgames.com/forums/showthread.php?t=87486
Game Crashes After Cinematic - Help!

[U]FIXED[/U]: by posts and fooling around

[LIST]
[*] Disabled the service UxSms = Desktop Window Manager Session Manager **Note this probably did nothing would not recommend trying this fix
[*]Increased screen resolution to native = 1920 x 1080 ** again in theory this should have no effect bc running windowed mode at 1280 x 720?
[*] adjusted user settings ini file to skip intro video C:\Users\computername\Documents\My Games\Sid Meier's Civilization 5\usersettings.ini --> SkipIntroVideo = 1
[*] adjusted fullscreen mode C:\Users\computername\Documents\My Games\Sid Meier's Civilization 5\ --> GraphicsSettingsDX9.ini and GraphicsSettingsDX11.ini --> FullScreen = 0
[*]reinstall directx = F:\Program Files (x86)\Steam\steamapps\common\sid meier's civilization v\DirectX -> run as administrator (right click option) DXSetup.exe and D3D11Install.exe
[*] started the game directly from gamepath executables F:\Program Files (x86)\Steam\steamapps\common\sid meier's civilization v\ = CivilizationV.exe or CivilizationV_DX11.exe ** in theory this should not make a difference either. just have not had time to finish testing. So should work from steam library link or shortcut too.
[/LIST]


Q - What specific issues happened? Don't know, suspect graphics issues relating to files (images files from 2k are corrupt) that steam installer has bad image files and we are downloading and it is not installing correctly. Or programming error somewhere with graphics. Why? bc Directx installation was the only one that seemed to do something different or new and the installation did not say i had already had it installed. This usually means it is an newer version that has not been installed previously.
A2 - also i have seen screne resolution and DPI setting affect menu options, although doubt that this is an issue here.

Q - C:\ drive versus F drive.
A - I installed steam to the F drive for most users will be C drive ex. C:\Program Files (x86)\Steam\steamapps\common\sid meier's civilization v

Q- What is an *.ini file or how to open?
A - it i just text file used by programmer to save settings or info.
A - Open it using text editor. In windows 7 just double click on the file and it wil open in text viewer to edit it. ex. UserSettings.ini --> change the value on line "SkipIntroVideo = 0" to "SkipIntroVideo = 1" (obviously no quotes)

Q - How to run DXSetup.exe in administrator mode?
A - right click on the filename --> on the menu item click on "Run As Administrator"

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Civ5 CRashes on Start - no joy DX9 or DX11
Been reading the forums on steam and here, but the of course tried it all and no joy. Frustration at pre-purchasing and waiting for month only to have crash.

Asus G51vx-a1 Laptop
Intel quad q9000
Nvidia 260M 1GB (dx10/11 card)
4 GB ram
Windows 7 E 64bit up to date (patched) as of this week
dropped screen resolution on step below to 1280 x 720 landscape bc text easier to read in native resolution. Thus NO increase of text DPI
Kapersky AV (disabled on game run)

Preloaded game in steam. Decrypted. Updates and run. Tried dx10/11. Opens and runs video and the at end of video screen turns black with music playing. System stays there with music playing indefinitely. Tried playing dx9. Intro video plays app crash on CivilizationV.exe .

* Steam --> properties -> local files --> verify integrity = 1 file corrupt and will download automatically
* Updated microsfts dx drivers to latest. June 2010?
* updated Nvidia drivers to latest beta 260.63_notebook_winvista_win7_64bit_international_ beta Sept 2010.
* checked directxdiag to verify versions and updated.

- Fresh install from steam of civ5. Still file integrity issue, again.

RESULT = same crashes with same errors (See Below)

I had the same issue. Game would CTD after the intro or when I stopped the intro. I tried changing the ini file to stop the intro from playing but then the game would crash almost right away. Did the steam verification and it found one corrupt file. Downloaded a replacement and after that I had no more issues.

i HAVE A QUESTION GAME WORKS FINE WITHOUT THE TRAINER.. BUT THE SECOND I ACTIVATE TRAINER IT CRUSHES... DO U KNOW WHY ?

same issue here as well

Civ 5 had an update so the old trainer doesn't work.....if you load the game with the new trainer turned on the game crashes

I don't have a crash issue but thanks for posting a way to disable the now BORING intro video, It was cool for a while but skipping it will be nice, I want to play my game not spend 4 minutes everytime watching the video...

The game had a patch, wait for the updated trainer.

"I don't have a crash issue but thanks for posting a way to disable the now BORING intro video, It was cool for a while but skipping it will be nice, I want to play my game not spend 4 minutes everytime watching the video..."

You can go into the game directory and find the file "Civ5_Opening_Movie_en_US" And change the name of it so it wont load.

[Edited by ch4os1337, 9/25/2010 2:43:39 AM]