And here is her handwriting
I don't know about you, but.... I believe she wrote that letter and by cross examination of the receipt she wrote the offensive word also.
Guess what they say is true in America, make sure to fill in the total and tip amounts clearly, and never leave a blank space.
[Edited by DABhand, 9/14/2013 6:19:27 PM]
It just hasn't been updated to work fully with all 17 titles.
People reacted way too much on twitter etc about it.
She just grew up and is using what is available to be remembered and get the sales.